If you are a customer of Ikeja Electric (IKEDC), you need to link your National Identification Number (NIN) to your prepaid meter and upgrade it with Key Change Tokens (KCTs) to continue loading energy tokens. This is part of a new campaign that started on November 1st to enhance security and improve service delivery.
Newsflash Nigeria reports that IKEDC will send two unique 20-digit KCTs to customers who have linked their NIN to their prepaid meter at smartkyc.ikejaelectric.com/nin. The KCTs are required for upgrading the Standard Transfer Specification (STS) prepaid meters to the latest version.
To link your NIN to your prepaid meter and get the KCTs, follow these simple steps:
- Visit the Ikeja Electric official website and click the “Link your NIN And Meter” button. This will take you to a dedicated portal that handles the NIN linking process.
- Enter your phone number, NIN, and email address in the fields provided. Make sure the information you provide is correct and matches your meter details.
- Enter your meter number and a verification code that will be sent to your email address or phone number. Check your email or message inbox for the code and enter it correctly.
- Click the “submit” button to complete the process. You have successfully linked your NIN to your prepaid meter with Ikeja Electric.
After linking your NIN to your prepaid meter, you can purchase energy of any amount to get the two sets of KCTs. You will receive three different tokens to load on your meter: KTC1, KTC2, and your energy token. Input them in that order to upgrade your meter and load your energy.
Note that only landlords can use a single NIN to register multiple meters. Tenants can only link NIN to one meter.
If you encounter any issues with the KCTs, you can contact Ikeja Electric customer care through any of the following channels:
- Phone: 01-448-3900, 01-700-0250, 0700-022-5543
- Email: customercare@ikejaelectric.com
- Twitter: @IkejaElectric
- Facebook: IkejaElectric
- Live chat: www.ikejaelectric.com
We hope this guide helps you to link your NIN to your prepaid meter with Ikeja Electric and get the KCTs for upgrading. Stay safe and enjoy uninterrupted power supply.
